1. Terms and Conditions
COMPANY INFORMATION
Company Name: [Insert Company Name As per the Trade License]
Country of Domicile: United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.
PAYMENT TERMS
We accept payment by Visa and Master Card in AED [or insert other accepted currencies] for our services.
We will not trade with or provide any services to OFAC and sanctioned countries.
AGE RESTRICTION
Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
TRANSACTION RECORDS
Cardholder must retain a copy of transaction records and Merchant policies and rules.
ACCOUNT CONFIDENTIALITY
User is responsible for maintaining the confidentiality of his account.
2. Privacy Policy
DATA SECURITY & SHARING
All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The merchant will not pass any debit/credit card details to third parties.
SECURITY PRECAUTIONS
The merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, alseihgroup.ae cannot guarantee the security of any information that is disclosed online.
THIRD-PARTY LINKS
The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
POLICY UPDATES
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers' are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
3. Refund Policy
REFUND PROCESSING
Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
REFUND CONDITIONS
Refunds may be applicable in the following conditions:
- The wrong product/service was provided by the merchant.
- The product/service is defective or not as described.
[Note: If no refunds are allowed, replace the above conditions with: "Please note that all technical services provided by Al Seih Group are non-refundable once executed. This is communicated clearly before any purchase decision is made."]
4. Cancellation Policy
CANCELLATION & REPLACEMENT CONDITIONS
Customers can cancel their requested services within [Insert number, e.g., 24 or 48] hours of the initial request.
Cancellations must be reported to our support team via email or phone. Once a technical team has been dispatched or materials have been procured, cancellation may be subject to evaluation based on the project scope.
5. Payment Confirmation
PAYMENT CONFIRMATION
Once the payment is made for our services, the customer will receive a payment confirmation via [Insert method: email / SMS] within [Insert timeframe, e.g., 24 hours] of receipt of payment.